At the initial stage, the client contacted us face-to-face at the US Aviation & Aerospace Exhibition and was referred by a long-term partner, then sent a formal inquiry. The customer’s requirements were clear: components for drinking water and waste water systems of North American mainline aircraft, complying with FAA standards, AMS aerospace material specifications, requiring ultra-high reliability, fire resistance, long service life, full traceability, key dimension tolerance within ±0.015mm, and supporting AS9100 system audit.
Three major challenges in cooperation:
We immediately set up a dedicated project team with English-speaking technical contacts, held 15 rounds of technical communication and optimization with the customer’s engineering team. By improving 5-axis linkage machining and optimizing tool paths, we realized one-time forming of complex cavities; strictly implemented incoming material inspection, in-process inspection and final inspection, each product with complete test data package; prepared full set of PPAP documents in advance and passed remote audit at one time.
24-hour progress synchronization was applied during production with photo records for each process. Custom shockproof and moisture-proof packaging was used for delivery, combined with sea and air transportation to ensure on-time arrival. After delivery, we provided remote technical support, on-site commissioning guidance, exclusive after-sales channel and regular follow-up.
Customer Feedback: “Product accuracy, quality stability and document compliance fully meet US aerospace standards. The project is efficient and transparent, the team is professional and reliable. We look forward to further cooperation.”